Shipping policy

Shipping Policy

At [Your Store Name], we are committed to delivering your order safely and on time across Pakistan.

Delivery Coverage

We offer delivery across Pakistan, including major cities and most remote areas. Delivery availability may vary depending on courier service coverage.

Order Processing

  • Orders are normally processed within 1–2 working days after order confirmation.

  • For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

  • Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

After dispatch, your order is generally delivered within:

  • Major Cities: 2–4 working days

  • Other Cities: 3–5 working days

  • Remote Areas: 5–7 working days

Delivery times are estimates and may be affected by weather, public holidays, courier delays, security conditions, or other circumstances beyond our control.

Shipping Charges

  • Standard Shipping: Rs. 200

  • Free Shipping: Available on selected orders or promotional offers.

Any applicable shipping charges will be displayed during checkout.

Cash on Delivery (COD)

We offer Cash on Delivery across Pakistan where courier service is available.

You can pay the complete order amount to the courier rider when your parcel is delivered.

Please keep the required amount ready to avoid delays during delivery.

Order Tracking

Once your order has been dispatched, we will provide a tracking number/link through SMS, WhatsApp, or email, where available.

You can use the tracking information to check the status of your shipment.

Incorrect Address or Contact Information

Please make sure your name, phone number, and delivery address are correct when placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Failed or Refused Deliveries

If a parcel is returned because the customer refuses the order, provides an incorrect address, or is repeatedly unavailable to receive the parcel, additional shipping charges may apply for reshipping.

Delayed or Damaged Orders

If your order is significantly delayed or arrives damaged, please contact us as soon as possible with your order number and relevant details. We will work with the courier to resolve the issue.

Contact Us

If you have any questions regarding your shipment, please contact our customer support team:

WhatsApp: [Your WhatsApp Number]
Email: [Your Email Address]

Thank you for shopping with [Your Store Name].